StorifyMe uses certain sub-processors to assist in providing the services as described in the agreement between customer and StorifyMe. This sub-processor page includes information about the identity, location, and role of each sub-processor. Defined terms used herein shall have the same meaning as defined in the agreement.
What is a sub-processor?
A sub-processor is a third party engaged by StorifyMe—including entities from within the corporate structure of StorifyMe—that (potentially) have access to personal data to perform some of StorifyMe’s obligations under the agreement; e.g., to assist with infrastructure services, content delivery networks, or customer support. Before engaging any sub-processors, StorifyMe performs intakes to evaluate their privacy, security and confidentiality practices and executes agreements implementing applicable obligations.
List of data sub-processors
Sub-processors necessarily used in the StorifyMe Services or in support thereof:
Amazon Web Services
- Entity Name: Amazon Web Services EMEA SARL - 38 Avenue John F. Kennedy, L-1855, Luxembourg
- Location: Luxembourg. Server locations: EU [primary region is AWS Frankfurt (eu-central-1)]
- Type: Cloud infrastructure services.
- Purpose: Hosting and operation of the StorifyMe platform including compute resources, managed databases, storage, networking, and security services
- Lawful data transfer mechanism: As between StorifyMe and AWS EMEA, personal data is hosted within EU regions and subject to applicable data protection agreements.
ClickHouse
- Entity Name: ClickHouse Inc. – 228 Hamilton Avenue, Palo Alto, CA 94301, USA
- Location: United States. Server locations: European Union (primary region: AWS Frankfurt – eu-central-1)
- Type: Managed analytics database service (ClickHouse Cloud)
- Purpose: Storage and processing of platform analytics and event data generated by the StorifyMe services
- Lawful data transfer mechanism: Data is hosted within EU infrastructure regions. Transfers are governed by applicable data processing agreements and Standard Contractual Clauses where applicable.
CDN77 / DataCamp Limited
- Entity Name: DataCamp Limited – 9 Coldbath Square, London, United Kingdom
- Location: United Kingdom. Server locations: Global (including EU data centers)
- Type: Content delivery network (CDN), web application firewall (WAF), and DDoS protection
- Purpose: Secure delivery and performance optimization of the StorifyMe platform and customer content
- Lawful data transfer mechanism: Transfers outside the European Economic Area are governed by Standard Contractual Clauses and applicable data protection safeguards.
Cloudflare
- Entity Name: Cloudflare, Inc. – 101 Townsend Street, San Francisco, CA 94107, USA
- Location: United States. Server locations: Global (including EU data centers)
- Type: Content delivery network (CDN), web application firewall (WAF), and DDoS protection
- Purpose: Secure delivery and performance optimization of the StorifyMe platform and customer content
- Lawful data transfer mechanism: Transfers outside the European Economic Area are governed by Standard Contractual Clauses and applicable data protection safeguards.
* The use of specific subprocessors and CDNs depends on the configuration of the applicable Customer account, and not all listed providers are used for all Customers. Where a CDN is used, Customer Content may be cached and delivered from geographic locations determined by the location of the end user and the CDN configuration, in order to optimize delivery performance.
Intercom
- Intercom R&D Unlimited Company - 2nd Floor, Stephen Court, 18-21 St. Stephen’s Green, Dublin 2, Ireland
- Location: Ireland / United States
- Type: Customer support and communication platform
- Purpose: Communication and support interactions with platform administrators and customer representatives
- Lawful data transfer mechanism: Transfers outside the European Economic Area are governed by Standard Contractual Clauses and applicable data protection safeguards.
Sentry
- Sentry - 45 Fremont Street, 8th Floor, San Francisco, CA 94105
- Location: Frankfurt, Germany
- Type: Application monitoring and error tracking
- Purpose: Monitoring of application errors and technical diagnostics to maintain and improve the reliability of the StorifyMe platform
- Lawful data transfer mechanism: Transfers outside the European Economic Area are governed by Standard Contractual Clauses and applicable data protection safeguards.
Stripe
- Stripe Payments Europe Ltd. – The One Building, 1 Lower Grand Canal Street, Dublin 2, Ireland
- Location: Ireland / Global
- Type: Payment processing services
- Purpose: Processing subscription billing and payment transactions for StorifyMe services
- Lawful data transfer mechanism: Transfers outside the European Economic Area are governed by Standard Contractual Clauses and applicable data protection safeguards.
Updates
As StorifyMe is continuously improving its product(s), the sub-processors used may also change. StorifyMe will promptly update this page with any new or replacement sub-processors and notify customers before, and how, such sub-processors will process personal data. Please check back frequently for updates.