Frequently asked questions

All you should know about stories

Can users purchase directly from a Story or Short?
Yes. With shoppable elements, users can tap a product tag or CTA to view product details, add items to cart, or complete a purchase, without leaving your app or website. This creates a fast, mobile-native shopping flow.
How do product tags work in StorifyMe Stories and Shorts?
Product tags allow you to link any part of your Story or Short directly to a product page, affiliate link, or cart. You can add tags manually or connect your product feed or catalog to tag items automatically across your content.
What are shoppable Stories?
Shoppable Stories are interactive story formats that let users discover and purchase products directly within your app or website. Each story frame can include product tags, links, and CTAs, turning content into a seamless shopping experience without leaving your platform.
What are shoppable Shorts?
Shoppable Shorts are short-form vertical videos with clickable product tags or purchase links that appear while the video plays. They’re perfect for showcasing products in action and driving instant conversions from your app or website.
Can I use AI to generate or edit StorifyMe Shorts automatically?
Yes. With StorifyMe Assistant, you can automatically generate or edit Shorts from existing videos, articles, or product feeds. StorifyMe Assistant helps trim, caption, and brand your vertical videos in seconds, saving time and ensuring consistent, engaging content.
Can I use captions or subtitles in Shorts?
Yes. You can easily upload or auto-generate captions and subtitles in StorifyMe Shorts. Adding captions improves accessibility, retention, and SEO, especially for users watching without sound.
Can StorifyMe Shorts autoplay or loop?
Yes. StorifyMe Shorts can autoplay as users scroll or open a feed, creating a seamless, swipeable video experience. You can also enable looping so videos replay automatically once finished, ideal for continuous engagement in mobile apps and web layouts.
Can I combine Shorts and Stories in the same app or website?
Absolutely. Many brands use Stories for interactive content and Shorts for fast video discovery. Both can be seamlessly integrated into your app or website for a unified vertical content experience. Moreover, you can combine StorifyMe Stories and StorifyMe Shorts in the same widget.
What analytics are available for StorifyMe Shorts?
You can track impressions, video views, completion rate, engagement rate, conversions, and ad performance, all accessible through the StorifyMe analytics dashboard.
Are StorifyMe Shorts SEO-friendly?
Yes. Web Shorts are optimized for performance and SEO. They are mobile-first, fast-loading, and support structured data, metadata, and alt tags—helping your videos rank higher in search results.
Can I schedule or automate Shorts publishing?
Yes. You can schedule Shorts manually or automate publishing via an RSS feed, API, or connected content source. This helps keep your short-form videos fresh and timely.
Can I personalize or recommend Shorts to different users?
Yes. StorifyMe allows dynamic personalization, showing different Shorts based on user behavior, location, or profile data. It’s perfect for onboarding, product recommendations, and personalized engagement.
Can I monetize StorifyMe Shorts?
Yes. Shorts can include ads, sponsored content, affiliate links, or shoppable tags. You can also integrate monetization through Google Ad Manager or your preferred ad network.
How are StorifyMe Shorts different from Stories?
StorifyMe Stories are multi-frame, tappable content sequences, ideal for storytelling and interactive elements. StorifyMe Shorts, on the other hand, are single, short-form videos focused on quick engagement, discovery, and retention. Both formats can work together to create a full vertical content experience.
Do I need coding experience to publish Shorts?
No coding is required to publish Shorts. You can upload, edit, and schedule videos through the StorifyMe dashboard. Developers are only needed for the initial SDK or widget setup.
Where can I use StorifyMe Shorts?
You can use StorifyMe Shorts across both mobile apps and websites. StorifyMe Shorts can be embedded via the StorifyMe Shorts SDK for iOS, Android, Flutter, or React Native, or added to websites using our lightweight web widget.
What are StorifyMe Shorts?
StorifyMe Shorts are short-form vertical videos that can be added to your mobile app or website. They’re designed to deliver fast, engaging, swipeable video experiences, similar to TikTok or YouTube Shorts, but fully branded and hosted on your own platform.
Can I combine In-App Stories and Web Stories?
Yes. Many brands use both In-App Stories for user retention and personalization, and Web Stories for acquisition and SEO traffic.
What types of businesses use StorifyMe Stories?
StorifyMe is used by media publishers, retailers, telecoms, fintech apps, and sports platforms to enhance engagement, showcase content, and drive monetization.
Why should I use Stories in my app or website?
Stories are the most engaging mobile-native format. They increase time spent in-app, boost click-through rates, and drive conversions through short, visual content users already understand.
How do I measure Story performance?
StorifyMe analytics show impressions, engagement rate, tap-through rate, completion rate, conversions, and ad performance. You can use these insights to optimize future stories.
Can I monetize my Stories?
Yes. You can add shoppable links, sponsored stories, or run display ads through Google Ad Manager or your own partners. StorifyMe also supports affiliate and in-story ad placements.
Can I schedule or expire Stories automatically?
Yes. You can schedule when stories appear or expire, ideal for campaigns, product launches, and time-limited offers.
Can I automatically create Stories from existing content?
Yes. StorifyMe can auto-generate stories from your blog, RSS feed, YouTube channel, or product feed. This saves time and keeps your stories updated automatically.
Can I use videos, GIFs, or interactive elements in Stories?
Yes. StorifyMe supports videos, GIFs, quizzes, polls, buttons, swipe-ups, and product tags, making stories visual and interactive.
Can I customize the look and feel of my Stories?
Absolutely. StorifyMe lets you fully customize story design: colors, fonts, animations, transitions, and branding, to match your app or website style. You can also add logos, CTAs, and brand templates for consistency.
Can I use StorifyMe Stories without a developer?
Yes. You can create and publish stories through StorifyMe’s drag-and-drop editor, no coding required. Developers are only needed for initial SDK or widget setup.
How do I integrate StorifyMe Stories into my mobile app or website?
You can integrate StorifyMe using SDKs for iOS, Android, Flutter, or React Native for mobile apps, and a web widget or tag manager for websites. Integration usually takes under an hour and comes with full documentation and technical support.
Are StorifyMe Web Stories SEO-friendly?
Yes. StorifyMe Web Stories are fully SEO-friendly. They are indexable, load fast, and optimized for mobile performance. You can add metadata, alt text, and structured data to improve visibility and ranking on search engines.
Does StorifyMe support Google Web Stories?
Yes. StorifyMe supports Google Web Stories, but our recommendation is to integrate StorifyMe Web Stories separately. This approach gives you more flexibility in design, interactivity, and monetization, while maintaining full control over analytics and story placement on your website.
What are StorifyMe Web Stories?
StorifyMe Web Stories are mobile-first, tappable story formats designed for websites. They let you publish immersive, vertical content directly on your site. Using the StorifyMe web widget, you can embed Stories anywhere to boost engagement, showcase products, or repurpose existing content in a modern, visual way.
What Stories SDKs does StorifyMe support?
StorifyMe offers lightweight SDKs for all major platforms, making it easy to integrate stories into your mobile app. StorifyMe supports SDKs for iOS, Android, Flutter, React Native, and Harmony OS. Each SDK is optimized for fast performance, native animations, and seamless compatibility with your existing tech stack.
What are StorifyMe In-App Stories?
StorifyMe In-App Stories are interactive, mobile-native experiences built directly into your mobile app using the StorifyMe Stories SDK. They let you engage users with tappable, full-screen stories, similar to Instagram, without leaving your app. In-app stories improve engagement, retention, and conversion by delivering content in a familiar, swipeable format optimized for mobile.
How do I get started with StorifyMe?
Sign up for a free trial, integrate the widget or SDK, and start building Stories. Most users go live in under an hour.
Can I try StorifyMe for free?
Yes. StorifyMe offers a 14-day free trial with full access; no credit card is required.
Is it GDPR-compliant and secure?
Yes. StorifyMe is fully GDPR-compliant and hosted on secure, scalable infrastructure. Your data remains private and is never shared with third parties without consent.
What analytics are available?
StorifyMe analytics include impressions, tap-through rate, completion rate, clicks, conversions, and ad performance, helping you measure engagement and ROI.
Can I schedule or automate Story publishing?
Yes. You can schedule Stories manually or auto-generate them from sources like RSS feeds, blogs, or product catalogs.
How is StorifyMe different from Storyly or InAppStory?
StorifyMe offers both web and app support, built-in monetization tools, auto-generation from RSS/blogs/YouTube, AI story creation, and lightweight SDKs with ultra-fast load times.
What interactive elements can I add to a Story?
You can include: - Polls and quizzes - Buttons and CTAs - Product tags and carousels - Countdown timers and swipe-ups
Can I monetize my Stories?
Absolutely. StorifyMe supports multiple monetization options: - Shoppable links - Sponsored Stories - Affiliate offers - Google Ad Manager for ad placements
Can I personalize Stories for each user?
Yes. StorifyMe lets you personalize Stories based on user behavior, location, or metadata, perfect for targeted onboarding, product recommendations, or promotions.
How are Stories different from Instagram or TikTok content?
StorifyMe Stories live on your owned channels, not social media. They’re fully customizable, ad-friendly, and free from algorithms, giving you full control over design, audience, and data.
Do I need to code to create Stories?
No coding is required. You can build Stories using StorifyMe’s drag-and-drop editor with images, videos, CTAs, polls, and more. Developers only assist with initial integration.
Can I use Stories on both web and mobile app?
Yes. StorifyMe supports both web and mobile experiences through web-embedded and SDKs for iOS, Android, and Flutter.
What are StorifyMe Stories?
StorifyMe Stories are tappable, mobile-native content blocks designed for your app or website. They let you engage users with short, swipeable, and interactive experiences similar to Instagram Stories, but fully brandable and hosted on your own platform.
Is there a limit on Stories / Shorts or team members?
There’s no limit on the number of Stories or Shorts you can publish. The number of team members depends on your plan and can be confirmed with the StorifyMe sales team.
Can I integrate StorifyMe across multiple pages or apps?
Yes. The StorifyMe Storiees SDKs, widgets, or Shorts SDK can be added to multiple pages of your website or sections of your mobile app for a consistent user experience.
How do I add premium features or multiple products?
To add premium features, add-ons, or extra products, contact StorifyMe’s account team for personalized options.
Can I go live without signing a contract?
A signed contract is recommended for enterprise accounts to define terms, support, and data privacy.
Can I upgrade my plan mid-subscription?
Yes. You can upgrade your StorifyMe plan anytime based on your usage and needs. Our team will guide you through available upgrade options.
Does StorifyMe provide onboarding or training?
Yes. StorifyMe offers onboarding sessions, training, and hands-on materials tailored to your team’s needs. Technical guidance is included to ensure smooth integration and adoption.
Are there any after-sales service fees?
No. It’s included in the pricing.
Are there any setups, integrations, or onboarding fees?
No additional fees apply. Setup, integration, and onboarding are all included in your plan.
Can I change my payment method?
Yes. Payment methods can be updated or adjusted upon request.
What happens if my MAU or MPV limit is exceeded?
If your usage exceeds the agreed MAU or MPV limit, the StorifyMe team will notify you. We track activity to confirm whether it’s a one-time spike or consistent growth and recommend the best plan adjustment.
Does StorifyMe charge any additional fees?
No. StorifyMe pricing is all-inclusive, with no hidden setup or integration fees.
How are MAU and MPV calculated?
MAU (monthly active users) refers to the number of unique mobile users interacting with Stories and Shorts through the StorifyMe SDK integrated in your app each month. MPV (monthly page views) represents the total number of page views on your website where the StorifyMe web widget is implemented.
What is included in StorifyMe pricing?
Each plan includes a unique set of features and access to specific StorifyMe products. Pricing is based on MAU, MPV, and feature selection. All plans are tailored to your real usage, without extra charges.
How does StorifyMe pricing work?
StorifyMe pricing is usage-based. It depends on your monthly active users (MAU) for app Stories, monthly page views (MPV) for web Stories, and the specific products or features you select. Each plan scales with your actual usage, no hidden or setup fees.
How long should Story last?
To start using Shorts go to StorifyMe Editor, upload a video content you would like to share with your audience, and enrich it with engaging elements.
How should I start with Stories
To start using Shorts go to StorifyMe Editor, upload a video content you would like to share with your audience, and enrich it with engaging elements.

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